ES: CHANGE MANAGEMENT
SAQA ID
115407
NQF
5
MIN CREDITS
10
SETA
LGSETA
MIN DURATION
2 DAYS
This programme enables delegates to demonstrate an understanding of diversity among people and in particular in a specific workforce. In addition, the delegate will gain understanding the role and importance played by managing change in attitudes and the attributes of a good change agent in South Africa.
ENTRY LEVEL REQUIREMENTS
Communication and Numeracy at ABET Level 4
KVR Pre-assessment
COURSE OUTCOMES
Explain why change management is an important process for organisations to achieve sustainable trading results
Identify examples of planned change and reactive change in an organisation
Describe a model for effective change management and its management
Identify reasons for resistance to change and indicate ways to overcome them
Identify the risks inherent in any change management programme and indicate ways to manage them
Identify and apply the competencies of an effective change agent
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