Essential Programmes: Change Management

NQF Level



Minimum 10

Estimated Days




Accrediting Body


This programme enables delegates to demonstrate an understanding of diversity among people and in particular in a specific workforce. In addition, the delegate will gain understanding the role and importance played by managing change in attitudes and the attributes of a good change agent in South Africa.

Entry Level Requirements

Communication and Numeracy at ABET Level 4 KVR Pre-assessment

Course Outcomes

Explain why change management is an important process for organisations to achieve sustainable trading results Identify examples of planned change and reactive change in an organisation Describe a model for effective change management and its management Identify reasons for resistance to change and indicate ways to overcome them Identify the risks inherent in any change management programme and indicate ways to manage them Identify and apply the competencies of an effective change agent

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