MERSETA
This purpose of this programme is to provide individuals with knowledge and skills to communicate effectively in both written and oral communication, as well as apply strategies to maintain good working relationships and knowledgement management principles in a business environment.
This skills programme is useful to persons who work with teams, internal and external stakeholders and need to improve their skills in written as well as oral communication in a business environment.
After completing this skills programme you should be able to:
Communication at NQF Level 4
Mathematical Literacy at NQF Level 4
KVR Pre-assessment
1. Using communication techniques effectively
2. Leading discussions and chairing meetings
3. Writing effective reports
4. Delivering effective presentations
5. Understanding knowledge management
6. Analysing policies and procedures
7. Establishing and maintaining workplace relationships
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South Africa