COMMUNICATIONS MANAGEMENT
SP
0625/11-17
NQF
5
MIN CREDITS
40
SETA
MERSETA
MIN DURATION
8 DAYS
This purpose of this programme is to provide individuals with knowledge and skills to communicate effectively in both written and oral communication, as well as apply strategies to maintain good working relationships and knowledgement management principles in a business environment.
This skills programme is useful to persons who work with teams, internal and external stakeholders and need to improve their skills in written as well as oral communication in a business environment.
After completing this skills programme you should be able to:
- Liaising and networking with internal and external stakeholders.
- Devising and applying a strategy to establish constructive relationships with team members in a unit.
- Devising and applying strategies to establish constructive relationships with managers.
- Identifying and minimising personal conflict in the workplace.
ENTRY LEVEL REQUIREMENTS
Communication at NQF Level 4
Mathematical Literacy at NQF Level 4
KVR Pre-assessment
TOPICS COVERED
1. Using communication techniques effectively
2. Leading discussions and chairing meetings
3. Writing effective reports
4. Delivering effective presentations
5. Understanding knowledge management
6. Analysing policies and procedures
7. Establishing and maintaining workplace relationships
How can we help?
Let us connect you with the right expert who can help you with your query.
Address
No.40 Fourteenth Avenue Northmead
Benoni
1501
South Africa
Quick Links
Group Companies
