Emotional Intelligence

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About Course

What Will You Learn?

  • • Be aware of your emotions and their impact on your performance
  • • Recognise and understand emotions in others and how to adapt your behaviour to suit
  • • Regulate your emotions and so enhance performance
  • • Handle and inspire emotion in others

About the instructor


Course Curriculum


  • Introduction


  • Self Awareness
  • Rating Your Self-Awareness
  • Recognising the Value in Awareness of Our Emotions
  • Improving Your Self-Awareness


  • Self Management
  • ‘Self – Talk’
  • Methods of Improving Self-Management

Murphy’s Plough

  • Murphy’s Plough

Motivation Towards Goals

  • Motivation Towards Goals

Methods of Improving Motivation

  • Methods of Improving Motivation


  • Empathy
  • Seek First to Understand, then to be Understood
  • Improving Your Empathy Skills
  • Rating Your Ability to Handle Relationships
  • Handling Relationships – Case Studies
  • Improving Your Relationship Handling Skills
  • What if?
  • Suggestions for Emotional Intelligence

Examples of Emotional Intelligence

  • Examples of Emotional Intelligence

Course Downloads

  • Draft Lesson

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