ESSENTIAL PROGRAMMES: EMOTIONAL INTELLIGENCE
SAQA ID
120305
NQF
5
MIN CREDITS
8
SETA
LGSETA
MIN DURATION
2 DAYS
This programme is aimed to equip employees in management roles with the needed skills and capacity to be aware of, to control and to express one’s emotions and to handle interpersonal relationships judiciously and empathetically..
ENTRY LEVEL REQUIREMENTS
Communication at NQF Level 4
KVR Pre-assessment
COURSE OUTCOMES
Explain the concept of emotional intelligence and how this impacts on leadership.
Analysing the relationship between emotional intelligence and self-awareness in relation to leadership.
Analysing the relationship between emotional intelligence and self-management in relation to leadership.
Analysing the relationship between emotional intelligence and social awareness in relation to leadership.
Applying techniques for responding to situations in an emotionally intelligent manner.
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No.40 Fourteenth Avenue Northmead
Benoni
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