Essential Programmes: Emotional Intelligence

NQF Level

5

Credits

Minimum 8

Estimated Days

2

SAQA ID

120305

Accrediting Body

LGSETA

This programme is aimed to equip employees in management roles with the needed skills and capacity to be aware of, to control and to express one’s emotions and to handle interpersonal relationships judiciously and empathetically..

Entry Level Requirements

Communication at NQF Level 4 KVR Pre-assessment

Course Outcomes

Explain the concept of emotional intelligence and how this impacts on leadership. Analysing the relationship between emotional intelligence and self-awareness in relation to leadership. Analysing the relationship between emotional intelligence and self-management in relation to leadership. Analysing the relationship between emotional intelligence and social awareness in relation to leadership. Applying techniques for responding to situations in an emotionally intelligent manner.
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