- All Courses
- Student Portal
- Talk to an expert
71490 / LP73269
This qualification is designed to develop the skills of learners who are, or wish to be, involved in the contact centre industry. It also serves as the entry qualification into contact centre operations and management.
The programme is targeted at both employed and unemployed learners, who either wish to enter the contact centre field or to further develop their skills as a contact centre agent.
we are focused on meeting your individual, cultural and business needs. No preconceived notions only carefully crafted solutions designed to provide our clients with with expert advice and professional employment equity services.