NQF Level

3

Credits

12, 10

Estimated Days

5

SAQA ID

243680, 243712

Accrediting Body

MERSETA

This skills programme is aimed at people who interact with customers by taking customer orders. This programme will provide you with the knowledge and skills to respond to customer queries in a way that promotes a positive company image, check customer details to ensure the organisation's systems are kept up to date, record the customer's order, and promote additional sales when taking orders. Qualifying learners will be able to respond to customer enquiries in a friendly manner, according to organisational procedures and always present a positive image to the customer.

we are focused on meeting your individual, cultural and business needs. No preconceived notions only carefully crafted solutions designed to provide our clients with with expert advice and professional employment equity services.