Privacy Policy

1. Introduction

Welcome to our website. We are committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently in accordance with the Protection of Personal Information Act (POPIA), 2013.

This policy outlines how we collect, use, store, and protect your personal data when you interact with us online.

2. Information We Collect

We may collect the following types of personal information through our website and digital platforms:

Name and contact details (e.g., email address, phone number)

Demographic information (e.g., age, gender, language preference)

Employment details (e.g., CVs or job applications submitted online)

Browsing activity and device information (via cookies and analytics tools)

Any additional data you voluntarily submit via online forms or communication

3. How We Collect Information

We collect personal information through:

Direct submissions via contact forms or applications

Cookies and tracking technologies (e.g., Google Analytics)

Email communication

Online surveys or feedback tools

Registration forms for newsletters, events, or services

4. Purpose of Collection

We use your personal data for the following purposes:

Responding to enquiries and requests

Providing services and support

Processing job applications

Sending updates, newsletters, or promotional materials (where consent is given)

Analysing website traffic and usage patterns to improve our services

5. Legal Basis for Processing

We process personal information based on:

Consent provided by the data subject

A contractual obligation

Legal or regulatory requirements

Legitimate business interests

6. Data Sharing and Disclosure

We will not sell or rent your personal information to third parties. We may share your information with:

Service providers who assist in delivering our services (e.g., IT support, analytics)

Regulators or law enforcement when legally required

Affiliates or partners for joint initiatives (with your prior consent)

All third parties are bound by confidentiality and data protection obligations aligned with POPIA.

7. Data Retention

Personal information is retained only for as long as necessary to fulfil the purpose it was collected for, or as required by law.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, alteration, or destruction.

These measures include secure servers, data encryption, firewalls, and access control protocols.

9. Your Rights

Under POPIA, you have the right to:

Access the personal information we hold about you

Correct or update your information

Object to the processing of your data

Request deletion of your data (subject to legal limitations)

Lodge a complaint with the Information Regulator

10. Use of Cookies

Our website uses cookies to enhance user experience. You can manage cookie preferences through your browser settings. By continuing to use our site, you consent to our use of cookies.

11. Contact Us

For questions or concerns about your personal data or to exercise your rights, please contact:

Information Officer KVR Training
Email: marketing@kvrtraining.com

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