Resolving Conflict in a Diverse Environment

NQF Level

Credits

Minimum 36

Estimated Days

6-7

SP 0079/06-17

Accrediting Body

MERSETA

This programme enables learners to identify a conflict situation and Communicate in a way that helps to resolve conflict in a constructive way.

Entry Level Requirements

Communication at NQF Level 4 Mathematical Literacy at NQF Level 4 KVR Pre-assessment

Course Outcomes

Learners will be provided with the knowledge and skills to understand the concept "diversity in the workplace" and demonstrate a basic understanding of the importance of diversity management.

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