NQF Level
4
Credits
Minimum 8
Estimated Days
2 - 3
SAQA ID
110082, 118028, 120390
Accrediting Body
LGSETA
This programme enables delegates to effectively interact with customers to the benefit of the business. It also enables delegates to select from a wide range of procedures (standard and non-standard) while being responsible for group output and enabling a person to draw up and implement action plans to improve service standards.
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