Occupational Certificate:
Supply Chain Practitioner

NQF

5

SAQA ID

110942

MIN CREDITS

180

EST DURATION

12-18 months

SETA

QCTO

AQP: TETA

How is the programme aligned?

This programme is a QCTO occupational qualification and consists of knowledge modules, practical modules and work experience modules, as explained in the qualification rules.

Unit Standards

  • SAQA 110942
  • Curriculum code 333905-000-01-00

Who is the target audience?

This qualification is aimed at learners with an NQF Level 4 qualification or persons who have been working in the supply chain environment and are wanting to formalise their skills and knowledge. As an entry into a career path leading to international recognition.

What are the entry requirements?

Communication at NQF Level 1
Mathematical Literacy at NQF Level 1

What is the purpose of the programme?

The purpose of this qualification is to provide the learner with the required knowledge, practical skills and workplace-based experience to operate as a Supply Chain Practitioner.
A Supply Chain Practitioner develops operational schedules and action plans to coordinate service delivery in the supply chain in accordance with customer/end user requirements and performance objectives and manages relationships with customer/end user and suppliers.

What are the learning outcomes?

The qualified learner will be able to achieve the following outcomes:

  • Develop and coordinate operational schedules for supply chain operational plans
  • Monitor execution of supply chain operational schedules

How is the programme structured?

The modules of the qualification will be presented as follows:

Knowledge Modules:

  • Introduction to Supply Chain Management, Level 5, 10 Credits.
  • Demand Execution Management Operations, Level 5, 10 Credits.
  • Transport and Distribution Operations, Level 5, 10 Credits.
  • Inventory Management, Level 5, 10 Credits.
  • Warehousing and Facilities Operations, Level 5, 10 Credits.
  • Production Operations, Level 5, 10 Credits.
  • Procurement Operations, Level 5, 10 Credits.
  • Returns Management, Level 5, 7 Credits.
  • Performance and Contract Management and Improvement of Operations, Level 5, 7 Credits.

Total number of credits for Knowledge Modules: 84

Practical Skill Modules:

  • Translate Operational Plans and Performance Objectives into Operational Schedules for the Supply Chain, Level 5, 13 Credits.
  • Coordinate and Implement Supply Chain Operational Schedules, Level 5, 13 Credits.
  • Manage Contract Implementation and Service Level Agreements, Level 5, 10 Credits.
  • Monitor Implementation of Demand Execution and Customer Relationship Activities, Level5, 8 Credits.
  • Monitor Execution of Operational Activities for Transportation, Warehousing and Production, Level 5, 11 Credits.
  • Monitor Operational Procurement Related Activities, Level 5, 5 Credits.

Total number of credits for Practical Skill Modules: 68

Please note: The curriculum requires the Learner Contact Time (LCT) for the Work Experience Modules to be at last 75 days.

This qualification also requires the following Work Experience Modules:

  • Operational Scheduling and Coordination Processes, Level 5, 22 Credits
  • Processes for Monitoring and Evaluating Operational Plans, Level 5, 14 Credits

Total number of credits for Work Experience Modules: 36

Please note: The curriculum requires the Learner Contact Time (LCT) for the Work Experience Modules to be at least 45 days.

Note: Credit Accumulations and Transfer (CAT) exemption for specific modules (in accordance with qualification rules) is applicable to approved learners and CAT applications for approval will be provided on request. Approved learners will have reduced contact days.

How will the course be delivered and assessed?

Facilitation strategy

For the knowledge modules and practical modules, KVR Training offers our clients various facilitation methods based on specific needs. This can include in-person, on-line, virtual facilitation methods or a combination of any of these. Various learning techniques, such as simulations, roleplays and presentations are used. Facilitators give feedback on participation, strengths, and areas for improvement. Practical application is crucial, requiring learners to apply knowledge in their daily work under supervision.

For the work experience modules, learners will be provided with a detailed work experience guide. This will enable learners to complete the required work experience modules under the guidance of a workplace coach/mentor.

Assessment strategy

  • Formative assessment for the knowledge modules and practical modules is conducted throughout the programme during the facilitated sessions. Assessment activities are included in the Formative Assessment Workbook and will be checked by the facilitator. Learners are expected to complete all the activities in their workbooks.
  • Summative assessment is conducted at the end of each module. Learners are expected to complete summative assessment activities in the workplace. These will be assessed by KVR Training.
  • Statement of work experience: KVR Training will declare a learner ready for the External Integrated Summative Assessment (EISA) once the formative and summative activities are completed and a statement of work experience with supporting evidence is compiled in the learner’s workplace.
  • The external integrated summative assessment (EISA) will be conducted through the relevant Quality Council for Trades and Occupations (QCTO) Assessment Quality partner. The EISA will focus on the exit level outcomes and associated assessment criteria. The EISA will be conducted by means of a combination of a written assessment (paper or online) at an approved assessment site and the external assessment of the evidence produced during the workplace experience at an approved assessment site by an Assessment Quality Partner (AQP) registered assessor. The assessments will test the candidate’s ability to communicate, solve problems and make decisions in relation to a set of typical situations and circumstances which are: encountered stock storage area when moving, packing, picking, counting and maintaining stock and the ability to pack, pick and count stock in a stock storage area while minimising losses.
  • EISA Preparation: KVR will allocate time in the programme schedule for EISA preparation. Focus will be given to exam techniques, past papers, and remedial coaching.

What are the workplace requirements?

The work experience modules must be completed in the workplace. The workplace mut provide the resources (both physical and human resources) to ensure that the following critical aspects of the workplace requirements can be assessed.


The learners’ ability to:

  • develop operational schedules for the supply chain
  • coordinate the functions of various divisions of the supply chain
  • monitor and manage contract and service level agreement deliverables
  • track performance in terms of delivery schedules and initiate corrective measures
  • develop plans to implement corrective actions where required

Physical Requirements:

Examples of physical and information resources, processes, systems, tools and systems required:

  • Organisational software and systems
  • Operational planning processes
  • Risk mitigation processes
  • Monitoring and evaluation processes

Operational data and information including but not limited to:

  • Demand forecasts and stock availability data
  • Transport capacity, customer order schedules, customer allocation by transport routes, transport routing plans
  • Sources of supply, warehouse resources, warehouse constraints, stock replenishment plans, picking plans, material replenishment plans and supplier order schedules
  • Production resource constraints
  • Customer orders on hand compared to customer order schedules, customer service priorities
  • Performance reports
  • Contracts and service level agreements

Human Resource Requirements:

  • Supervisor/worker ratio of 1: maximum 5

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