Occupational Certificate:
Freight Handler
SAQA ID
96396
MIN CREDITS
122
EST DURATION
1 YEAR
Including Workplace Experience
SETA
TETA
How is the programme aligned?
This programme is a QCTO occupational qualification and will consist of knowledge modules, practical modules and work experience modules, as explained in the qualification rules.
Who is the target audience?
This qualification is aimed at learners who wish to pursue and advance a career in the movement of goods and ensure that freight is handled safely and in an efficient way. This qualification prepares learners for employment opportunities within the broader freight transport industry, which includes a variety of settings such as, warehouses, factories, ports, rail and airports.
What are the entry requirements?
Learners are required to have an NQF Level 2 qualification.
What is the purpose of the programme?
The purpose of this qualification is to prepare a learner to operate successfully as a freight handler within the transport sector. A freight handler receives, allocates, stores, picks, reconciles and dispatches freight through a storage facility.
This qualification reflects workplace-based needs in the wider freight handling industry, both now and in the future. Freight handling is diverse in nature; therefore, a fairly wide range of competencies are required by employees. The qualification aims to provide the foundational and initial skills required for an individual in the industry to; handle freight successfully; be an effective team member; and to undertake those tasks required to contribute to the effective processing of freight.
What are the learning outcomes?
The qualified learner will be able to achieve the following outcomes:
- Receiving of freight
- Allocate freight for storage and control of stock
- Prepare and ensure the picking of freight for loading/off-loading processes according to specified procedures
- Reconcile and dispatch freight according to the legislation
How is the programme structured?
The modules of the qualification will be presented as follows:
Knowledge Modules:
- Freight handler theory (33 Credits)
- Health, safety, quality and legislation (1 Credit)
- Environment, energy, efficiency and ethics (1 Credit)
- Communication theory (1 Credit)
Total number of credits for Knowledge Modules: 36
Practical Skill Modules:
- Receiving of freight (5 Credits)
- Allocating freight for storage (5 Credits)
- Picking of freight (5 Credits)
- Reconciling of freight (5 Credits)
- Dispatching of freight (6 Credits)
Total number of credits for Practical Skill Modules: 26
This qualification also requires the following Work Experience Modules:
- Processes and procedures to receive freight and observe operational requirements relating to freight handling: stevedoring or warehousing or bulk cargo or courier or air freight operations (12 Credits)
- The organisational freight allocation processes, systems and procedures (12 Credits)
- The practices of picking freight accurately as per customer requirements (12 Credits)
- Processes and procedures to reconcile freight correctly as per customer order requirements (12 Credits)
- The dispatching of freight practices as per customer, legislative and organisational requirements (12 Credits)
Total number of credits for Work Experience Modules: 60
Note: Credit Accumulations and Transfer (CAT) exemption for specific modules (in accordance with qualification rules) is applicable to approved learners and CAT applications for approval will be provided on request. Approved learners will have reduced contact days.
How will the course be delivered and assessed?
Facilitation strategy
For the knowledge modules and practical modules, KVR Training offers our clients various facilitation methods based on specific needs. This can include in-person, on-line, virtual facilitation methods or a combination of any of these. Various learning techniques, such as simulations, roleplays and presentations are used. Facilitators give feedback on participation, strengths, and areas for improvement. Practical application is crucial, requiring learners to apply knowledge in their daily work under supervision.
For the work experience modules, learners will be provided with a detailed work experience guide. This will enable learners to complete the required work experience modules under the guidance of a workplace coach/mentor.
Assessment strategy
- Formative assessment for the knowledge modules and practical modules is conducted throughout the programme during the facilitated sessions. Assessment activities are included in the Formative Assessment Workbook and will be checked by the facilitator. Learners are expected to complete all the activities in their workbooks.
- Summative assessment is conducted at the end of each module. Learners are expected to complete summative assessment activities in the workplace. These will be assessed by KVR Training.
- Statement of work experience: KVR Training will declare a learner ready for the External Integrated Summative Assessment (EISA) once the formative and summative activities are completed and a statement of work experience with supporting evidence is compiled in the learner’s workplace.
- The external integrated summative assessment (EISA) will be conducted through the relevant Quality Council for Trades and Occupations (QCTO) Assessment Quality partner. The EISA will focus on the exit level outcomes and associated assessment criteria. The EISA will be conducted by means of a combination of a written assessment (paper or online) at an approved assessment site and the external assessment of the evidence produced during the workplace experience at an approved assessment site by an Assessment Quality Partner (AQP) registered assessor. The assessments will test the candidate’s ability to communicate, solve problems and make decisions in relation to a set of typical situations and circumstances which include receiving and recording freight according to policy, allocating freight for storage and controlling of stock, picking, reconciling and dispatching of freight.
- EISA Preparation: KVR will allocate time in the programme schedule for EISA preparation. Focus will be given to exam techniques, past papers, and remedial coaching.
What are the workplace requirements?
The work experience modules must be completed in the workplace. Workplace requirements are clearly stipulated in the curriculum. For this qualification the following human and physical resources are required:
Physical Requirements:
The following physical resources are required:
- The correct operational environment in relation to the specific operation of the freight handling sector inclusive of the organisational operational procedures manuals.
- Workplace training logbooks and facilities to make legal copies of operational documentation for portfolio building.
- Access to organisational policies, South African and International legislative and regulative criteria.
- Safety clothing and protective equipment
- Operational environment in relation to the required exposure
There are additional physical requirements needed depending on the freight handling field. Should a workplace not have all the necessary physical requirements they are allowed to enter into formal agreements with other workplaces that do have the required list of physical requirements in order to achieve accreditation. KVR Training will assist and facilitate this process.
Human Resource Requirements:
- Workplace mentor with mentoring experience
- Workplace coach in relation to the specific exposure.
- Learner placement policy
Legal Requirements:
- Adherence to the Occupational Health and Safety Act for the issuing of PPE and ensuring safe working conditions.
- Compliance to the Skills Development Act
What workplace activities will need to be completed?
Learners receive a work experience guide providing guidelines for workplace activities. Some of the workplace activities for this qualification include the following:
- Prepare to receive freight safely
- Allocate the necessary equipment/machinery/attachments
- Move and allocate stock to storage
- Pick and allocate freight for dispatch while adhering to safety practices
- Identify, interpret and adhere to organisational procedures and processes for ensuring the quality of the freight dispatched
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