Telephone Etiquette

NC: Management NQF 3

Master the art of professional telephone communication with KVR Training’s Telephone Etiquette short online course. Through engaging content and real-world scenarios, you’ll learn how to leave a positive impression, manage challenging conversations, and streamline call processes effectively.

Customer Service

NC: Management NQF 3

Elevate your customer service skills with KVR Training’s comprehensive online Customer Service course. This skills programme equips learners with the tools to deliver exceptional service tailored to specific organisational contexts.

Problem Solving Skills

NC: Management NQF 3

Unlock your potential to tackle workplace challenges with KVR Training’s Problem Solving Skills online course. This programme empowers learners to systematically identify, analyse, and resolve operational issues with confidence and precision.

Presentation Skills

NC: Management NQF 3

Transform your ability to captivate and persuade with KVR Training’s Presentation Skills online course. This programme equips learners with the tools to deliver impactful presentations with confidence and clarity.

Communications Management

NC: Management NQF 3

Elevate your communication expertise with KVR Training’s Communications Management online course. This skills programme empowers learners to manage information systems, enhance communication processes, and foster strong workplace relationships.

Diversity in the Workplace

NC: Management NQF 3

Embrace the power of diversity with KVR Training’s Diversity in the Workplace online course. This programme equips learners with the knowledge and skills to effectively manage a diverse workforce, fostering an inclusive environment that drives value and innovation.

Conflict Management

NC: Management NQF 3

Navigate workplace challenges with confidence through KVR Training’s Conflict Management online course. This programme provides learners with the skills to interpret and manage conflicts effectively, fostering a harmonious and productive work environment.

Time Management

NC: Management NQF 3

Master the art of productivity with KVR Training’s Time Management online course. This programme equips learners with practical strategies to prioritise tasks, optimise schedules, and achieve goals efficiently.

Emotional Intelligence

NC: Management NQF 3

Unlock the power of emotional intelligence with KVR Training’s Emotional Intelligence online course, designed to elevate leadership capabilities across any sector.

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