Hygiene and Cleaning

NQF

1

SAQA ID

57937

MIN CREDITS

120

EST DURATION

1 YEAR

SETA

SERVICES

How is the programme aligned?

This programme is a SAQA registered qualification aligned to unit standards.

Unit Standards

The fundamental component consists of Unit Standards to the value of 39 credits all of which are compulsory. The core component consists of Unit Standards to the value of 68 credits all of which are compulsory.

The following elective Unit Standards to a value of 17 credits have been selected:

  • US 243205: Clean kitchens (6 Credits)
  • US 14656: Demonstrate an understanding of sexuality and sexually transmitted infections including HIV/AIDS (5 Credits)
  • US 243191: Portray a professional image within a cleaning team (4 Credits)
  • US 115091: Monitor compliance to safety, health and environmental requirements in a workplace (2 Credits
  •  

Total Credits: 124

Who is the target audience?

The range of typical learners will include:

  • Cleaners
  • Temporary or relief cleaners
  • Employees wishing to pursue a career in hygiene and cleaning
  •  

It is recognised that Cleaning is a ‘feeder’ industry and the programme is therefore also suited to learners wishing to move into other related sectors such as; industrial cleaning, hospitality or healthcare.

Additionally, aspirant entrepreneurs seeking opportunities to enter the formalised cleaning industry will benefit from this qualification

What are the entry requirements?

As this is an NQF Level 1 qualification, no formal learning is assumed to be in place. It is preferable however, that learners are competent in:

  • Communication at ABET Level 2 or equivalent
  • Mathematical Literacy at ABET Level 2 or equivalent

What is the purpose of the programme?

The primary purpose of this qualification is to develop the foundational, practical and reflexive competencies of a learner, required for a career in the  hygiene and cleaning services industry.

The programme aims to provide a vehicle to enhance the dignity of workers in this industry and develop their sense of pride and job satisfaction. This is done by; developing a better understanding of the industry amongst employees, introducing a code of ethics that includes viable and sustainable environmental management practices, and promoting international/world class standards and best practice in the cleaning sector.

This qualification aims to help transform the Cleaning Services Industry as it equips learners with consistent quality and safety standards. It further instils a culture of awareness that a clean, hygienic and safe environment will improve the quality of life for all South Africans

What are the learning outcomes?

The learning outcomes from the qualification exit level outcomes will enable learners to:

  • Recognise the importance of a healthy lifestyle by accepting own responsibility for life skills and wellness including HIV/AIDS
  • Demonstrate an understanding of the application of cleaning principles according to international/world class standards and best practice
  • Clean generalised areas using cleaning principles according to international/world class standards and best practice
  • Clean ablution areas using cleaning principles according to international/world class standards and best practice
  • Clean floors using cleaning principles according to international/world class standards and best practice
  • Demonstrate knowledge of and apply environmental awareness during the cleaning process

How is the programme structured?

The unit standards of the qualification have been collated into the following 9 modules:

  1. Grooming and Health Habits
  2. Learning Strategies
  3. Cleaning Principles and Teamwork
  4. Cleaning Surfaces
  5. Cleaning Chemicals
  6. Cleaning Floors
  7. Customer Service
  8. Mathematical Literacy
  9. Financial Literacy

Note: Credit Accumulations and Transfer (CAT) exemption for specific Unit Standards is applicable to approved learners and CAT applications for approval will be provided on request.  Approved learners will have reduced contact days.

How will the course be delivered and assessed?

Facilitation strategy

We offer our clients various facilitation methods based on specific needs. This can include in-person, on-line, virtual facilitation methods or a combination of any of these. Various learning techniques, such as simulations, roleplays and presentations are used. Facilitators give feedback on participation, strengths, and areas for improvement. Practical application is crucial, requiring learners to apply knowledge in their daily work under supervision.

Assessment strategy

  • Formative Assessment is conducted throughout the programme during the facilitated sessions. Assessment activities are included in the Formative Assessment Workbook and will be checked by the facilitator. Learners are expected to complete all the activities in their workbooks.
  • Summative Assessment is conducted at the end of the foundational training phase. Learners are expected to complete summative assessment activities in the workplace and complete a logbook.
  • Final Integral Assessment (FISA) is conducted at the end of the qualification and learners are only eligible for the FISA once competent for all modules. The FISA will consist of assessment of knowledge, practical and reflexive components although these may be integrated.

What are the workplace requirements?

Outcomes-based qualifications require application of skills in the workplace. For this qualification the following human and physical resources are required:

  • Supervisor/ Workplace mentor
  • Team members
  • Organisational documents such as; time sheets, job descriptions, copies of e-mails or company letters etc.
  • Company policies, processes and procedures covering but not limited to:

  o safety requirements, protective equipment, manufacturer’s operating instructions

  o cleaning specifications

  o general safety regulations contained in the Occupational Health and Safety Act

  o materials safety data sheets

  o site evaluations after cleaning

  • Exposure to all outcomes related to the qualification; this would include all hygiene and cleaning operations

What workplace activities will need to be completed?

  • Learners receive a logbook providing guidelines for workplace integration activities and in some cases specific workplace assignments to be conducted with evidence collection.

    Some of the practical workplace activities for this qualification include the following:

    • Submit at least one article which deals with the impact and dangers of chemical waste on human beings and the environment
    • Identify and plan how to use personal strengths to improve team dynamics. Interview colleagues to obtain information to use in the plan
    • Create a one-page report on learning and career options available in the workplace / community
    • Use speaking/signing and listening strategies in order to provide good customer service in a cleaning service environment

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