Inventory Management Skills
SAQA ID
0735/13-17
MIN CREDITS
49
EST DURATION
10 DAYS
SETA
MERSETA
What is the purpose of the programme?
This skills programme is designed to equip learners with the knowledge and practical skills required to manage inventory effectively across the supply chain. Learners will understand the role of inventory in manufacturing and distribution environments, apply replenishment and distribution systems, and calculate inventory-related costs.
What are the learning outcomes?
Successful achievement of the course outcomes will enable learners to:
- Explain the role, types, and functions of inventory in manufacturing and distribution.
- Perform ABC analysis and apply Economic Order Quantity (EOQ) and other inventory costing methods.
- Demonstrate knowledge of distribution management, carrier operations, and facility location decisions.
- Apply ethical conduct, monitor customer service standards, and recommend corrective actions.
- Lead a team effectively by planning, monitoring, and achieving organisational objectives.
How is the programme aligned?
This programme is a SAQA-registered skills programme aligned to the following Unit Standards:
- SAQA ID 377364: Discuss the role of inventory in a manufacturing environment NQF Level 4, 10 Credits
- SAQA ID 377363: Apply inventory replenishment and distribution systems NQF Level 4, 8 Credits
- SAQA ID 377361: Understand the role of inventory and ordering costs NQF Level 4, 5 Credits
- SAQA ID 242821: Identify responsibilities of a team leader in ensuring that organisational standards are met NQF Level 4, 6 Credits
- SAQA ID 242822: Employ a systematic approach to achieving objectives NQF Level 4, 10 Credits
- SAQA ID 242815: Apply the organisation’s code of conduct in a work environment NQF Level 4, 5 Credits
- SAQA ID 242829: Monitor the level of service to a range of customers NQF Level 4, 5 Credits
Who is the target audience?
This skills programme is aimed at individuals working as supervisors, team leaders, inventory controllers, or junior managers who are involved in inventory, warehousing, logistics, or distribution functions. It is especially suited for those responsible for managing stock levels, maintaining customer service standards, and supporting efficient supply chain operations in a manufacturing or distribution environment.
What are the entry requirements?
Learners must meet the following criteria to enter the programme:
- Communication at NQF Level 3 or equivalent
- Mathematical Literacy NQF Level 3
How is the programme structured?
The unit standards of this skills programme have been collated into the following four modules:
- Inventory management and costing
- Replenish, distribution and logistics
- Leadership and workplace ethics
- Customer service management
How will the course be delivered and assessed?
Facilitation strategy
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KVR Training offers our clients various facilitation methods based on specific needs. This can include in-person, on-line, virtual facilitation methods or a combination of any of these. Various learning techniques, such as simulations, roleplays and presentations are used. Facilitators give feedback on participation, strengths, and areas for improvement. Practical application is crucial, requiring learners to apply knowledge in their daily work under supervision.
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Assessment strategy
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- Formative assessment is conducted throughout the programme during the facilitated sessions. Assessment activities are included in the Formative Assessment Workbook and will be checked by the facilitator. Learners are expected to complete all the activities in their workbooks.
- Summative assessment is conducted at the end of the foundational training phase. Learners are expected to complete summative assessment activities in the Summative Assessment Workbook.
What are the workplace requirements?
Outcomes-based skills programmes require the application of learning in the workplace. Learners must be exposed to all outcomes related to the unit standards, which include activities such as inventory planning, replenishment, cost calculation, distribution, and team supervision.
For this course, therefore the following human and physical resources are required:
- A warehouse, storeroom, or inventory-controlled environment where learners can observe and participate in inventory and distribution processes.
- Access to inventory records, order documentation, stocktaking systems, and relevant workplace policies or SOPs.
- A supervisor, team leader, or mentor who can support the learner, verify workplace activities, and sign off on practical evidence for assessment.
What workplace activities will need to be completed?
Some of the practical workplace activities for this course include the following:
- Conducting an ABC analysis on actual stock items and documenting the results.
- Completing inventory costing tasks, including ordering, carrying, and total cost calculations.
- Reviewing and explaining inventory replenishment methods used in the organisation.
- Observing and reporting on distribution and logistics operations, including facility layout, carrier use, and delivery scheduling.
- Documenting how customer service levels are monitored and maintained, including handling customer feedback and recommending improvements.
- Drafting a performance plan and monitoring team progress where the learner has a leadership role or works closely with a team leader.
- Applying the organisation’s code of conduct to real-life scenarios or identifying ethical dilemmas in the workplace and reflecting on appropriate responses.
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