Further Education and Training Certificate:
Leadership Development

NQF

4

SAQA ID

50081

MIN CREDITS

160

EST DURATION

1 YEAR
Including Workplace Experience

SETA

LOCAL GOVERNMENT SETA

How is the programme aligned?

This programme is a QCTO occupational qualification and will consist of knowledge modules, practical modules and work experience modules, as explained in the qualification rules.

Unit Standards

The fundamental component consists of Unit Standards to the value of 56 credits all of which are compulsory. Qualification rules state that it is compulsory for learners to do Communication in two different South African languages, one at NQF Level 4 and the other at NQF Level 3.

The core component consists of Unit Standards to the value of 92 credits all of which are compulsory.

The following elective Unit Standards to a value of 26 credits have been selected:

  • US 115407: Apply the principles of change management in the workplace (10 Credits)
  • US 114226: Interpret and manage conflicts within the workplace (8 Credits)
  • US 120303: Apply principles of risk management (8 Credits)

Total Credits: 174

Who is the target audience?

This qualification is aimed at learners who are seeking to develop their skills in leadership. This qualification should produce knowledgeable, multi-skilled workers who are able to contribute to enhanced service delivery in any sector or context. This qualification will suit learners who:

  • Wish to gain the leadership competencies required of their current job obligations
  • Seek to gain a qualification to advance their career opportunities
  • Aim to deal with issues and provide strategic leadership at various levels including community
  • Intend to apply innovative, creative and flexible strategies and thinking when dealing with various stakeholders
  • Strive to build trust between staff, teams, internal and external stakeholders and various competing interest groups while maintaining personal integrity

What are the entry requirements?

Learners must meet the following criteria to enter the programme:

  • Communication at NQF Level 3
  • Mathematical Literacy at NQF Level 3
  • Computer Literacy at NQF Level 3, or the equivalent thereof

What is the purpose of the programme?

The qualification’s primary goal is to equip learners with leadership competencies essential for ensuring service excellence and in assisting with strategic organisational leadership, transferrable across various sectors. The acquired skills and knowledge are tailored to empower leaders, and managers to navigate and succeed in a challenging operational environment effectively. It also serves as a foundation for pursuing higher qualifications in municipal and public sector management within the National Qualifications Framework (NQF).

What are the learning outcomes?

The learning outcomes from the qualification exit level outcomes will enable learners to:

  • Demonstrate an understanding of leadership skills in a specific sector or context
  • Apply innovative and creative strategies and visionary thinking skills in developing and implementing strategic planning
  • Apply leadership skills to enhance service delivery
  • Apply knowledge of ethical standards in a leadership role
  • Demonstrate an understanding of the role that emotional intelligence plays in leadership

How is the programme structured?

The unit standards of the qualification have been collated into the following 6 modules:

  1. Business Communication
  2. Principles of Leadership
  3. Leadership and Emotional Intelligence
  4. Leadership and Strategic Planning
  5. Ethical Standards in a Leadership Role
  6. Problem Solving and Mathematical Literacy

How will the course be delivered and assessed?

Outcomes-based qualifications require application of skills in the workplace. For this qualification the following human and physical resources are required:

  • Line manager
  • Subordinates
  • Organisational documents such as brochures, newsletters, etc. referring to learning opportunities
  • Company policies, processes and procedures including risk management policies, log sheets or any other work-related documents showing measurements and calculations
  • PC access with MS Office and internet access
  • Exposure to all outcomes related to the qualification; this would include all leadership development activities

What are the workplace requirements?

The work experience modules must be completed in the workplace. Workplace requirements are clearly stipulated in the curriculum. For this qualification the following human and physical resources are required:

Physical Requirements:

The following physical resources are required:

  • The correct operational environment in relation to the specific operation of the freight handling sector inclusive of the organisational operational procedures manuals.
  • Workplace training logbooks and facilities to make legal copies of operational documentation for portfolio building.
  • Access to organisational policies, South African and International legislative and regulative criteria.
  • Safety clothing and protective equipment
  • Operational environment in relation to the required exposure

There are additional physical requirements needed depending on the freight handling field. Should a workplace not have all the necessary physical requirements they are allowed to enter into formal agreements with other workplaces that do have the required list of physical requirements in order to achieve accreditation. KVR Training will assist and facilitate this process.

Human Resource Requirements:

  • Workplace mentor with mentoring experience
  • Workplace coach in relation to the specific exposure.
  • Learner placement policy

Legal Requirements:

  • Adherence to the Occupational Health and Safety Act for the issuing of PPE and ensuring safe working conditions.
  • Compliance to the Skills Development Act

What workplace activities will need to be completed?

Learners receive a logbook providing guidelines for workplace integration activities and in some cases specific workplace assignments to be conducted with evidence collection.

Some of the practical workplace activities for this qualification include the following:

  • Comparing two theories of motivation by providing a brief overview of each theory and then creating an action plan to improve team motivation levels
  • Conducting a strategic analysis on organisational performance including strengths, weaknesses, change force, opportunities, strategic issues synthesis and scenario planning
  • Creating a plan to improve customer service excellence encompassing; organisation’s mission, customer service policies, resources, structures and capacity required for customer service excellence etc.
  • Considering the use of statistics in an organisation and providing insight and understanding on; data collection, possible resulting actions, data contamination or misinterpretation and communication of the data/statistics to the relevant stakeholders
  • Accommodating audience and context needs in oral/signed communication and engaging in sustained oral/signed communication

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